TERMS & CONDITIONS


Overview

IMPORTANT. PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF USE BEFORE USING THIS WEBSITE. These terms of service govern your use of this website www.orvahealth.com (the “site”). This is provided and operated by Orva Health LLC, its agents or affiliates (referred to as “Orva,” “Orva Health,” “company,” “us,” “we,” or “our”), and apply to all users or visitors using the site by access or using the site in any way. This includes the resources and services available or enabled via the site (each a “service”). Through accessing this site, completing the registration process, and/or browsing the site, and/or purchasing products from the site, you are indicating your acceptance and acknowledgment of these terms of service. All users of this site agree that use of this site and access are subject to the following terms and conditions and other applicable law. These terms of service apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, and/ or contributors of content. If you do not agree to these terms and conditions, please do not use this site.

The term “you” or “the customer” refers to the individual or legal entity identified as the user when you are registered on this site. You acknowledge and represent that you understand and agree to be bound by the terms of service. You acknowledge and represent that you that you are of legal age to form a binding contract with us and that you have the authority to enter into the terms of service personally or on behalf of a company you have named as the user, and to bind that company to the terms of service.

Any new tools or features which are implemented and added to the current site shall also be subject to the Terms of Service. You are able to review the most current and updated version of the terms of service at any time on this page. We reserve the right to change, replace or update any part of these terms of service by posting updates and/or changes to this site. Your continued access or use of the website following the implementing of any changes constitutes acceptance of those changes.

Product returns

Please see our Shipping & Returns for more details and information about refunds and returns.

Privacy Policy

Please see our Privacy Policy for additional further terms that govern your use of this site and your submission of personal information.

Access to this site

By agreeing to these terms of service, you represent that you are at least the age of eighteen (18) years as this site is for users 18 years of age or older. If you are under 18 years, please do not access or use this site. Ask your parent or guardian to access this site for you. You are required to be of legal age enforced by the state or province you are in to purchase our products. It is therefore your own responsibility to know whether you are legally able to purchase our products.

Terms of the online store

You may not use our products for any unauthorized or illegal purposes nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You fully assume and acknowledge full responsibility for cooperating with the laws of your jurisdiction. Additionally, you must not transmit any viruses or any code of a destructive nature. A violation or breach of any of these terms will result in immediate termination of your services. Orva reserves the right to refuse service to anyone for any reason at any time.

General conditions

The user must understand that content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting devices or networks. Credit card information is always encrypted during transfer over networks. The user agrees not to duplicate, reproduce, copy, sell, resell or exploit any portion of the service, access to the service, use of the service, or any contact on the site through which the service is provided, unless there is express written permission by the Company.

Health information

Any statements on this site or any materials or products we distribute or sell have not been evaluated by the food and drug administration (“fda”). Neither the products nor the ingredients in any of the products available on the site have been approved or endorsed by the fda or any regulatory agency. These products on the site are not intended to diagnose, treat, cure or prevent any disease. The information on this site or other materials are designed solely for educational purposes and not intended to be a substitute for informed medical advice or care. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a medical condition, we recommend consulting with a physician before using any of Orva’s products.

Accuracy, completeness and timeliness of information

The company is not responsible if information made available on this site is not complete, accurate, or current. The material on this site is provided for general information purposes only and should not be relied upon or used as a sole basis for making decisions without consulting more accurate, primary, more complete or more timely sources of information. Any dependence on the material on this site is at your own risk which you are responsible for. This site may contain historical information. Historical information, by definition, is not current and is available for your reference only. The company reserves the right to make adjustments to the contents of this site at any time. We do not have the obligation to update any information on our site. You must agree that it is your responsibility to monitor changes to this site.

Modifications to the service and prices

Prices for Orva’s products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without prior notice. We shall not be liable to you or any third-party for amendments, suspensions, price changes, or discontinuance of the service.

Products or services (if applicable)

The products or services available online may have restricted or limited quantities and are subject to exchange or return only in accordance with our shipping and returns policy. All descriptions of products and/or product pricing are subject to change at anytime without notice, at the sole discretion of the Company. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We reserve the right, but are not obligated, to control and limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to control the quantity of any products or services that we offer. The Company does not warrant that the quality of any products, services, information, or any other material obtained by you will meet your expectations, or any errors in the service will be rectified.

Accuracy of billing and account information

The company reserves the right to refuse any order you may place with us on our site. We obtain the right to cancel or limit quantities purchased per order, per person or per household. These limitations may include orders made by or under the same credit card, the same customer account, and/or orders that use the same shipping and/or billing address. In any circumstance where we make a change to or cancel an order, we may attempt to inform you by contacting the phone number, and/or e-mail, and/or billing address provided to us at the time the order was placed.

We reserve the right to restrict or prohibit orders that, in our judgment, appear to be placed by distributors, dealers or resellers. As the customer, you agree to provide accurate, current, correct and complete account and purchase information for any purchases made on our site. You agree to update your account information and any other information as soon as possible. This includes your credit card numbers, expiration dates and email address so we are able to complete and finalize your transactions correctly.

Optional tools

The Company may provide access to third-party tools for the customer which we neither have control, input or monitoring over these tools. Any use of non-compulsory tools offered through the site is at your own discretion and risk. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). You agree and acknowledge that we permit access to such tools ”as is” and “as available” without any representations, warranties or conditions of any nature and without endorsement. We do not have liability arising from or pertaining to your use of optional third-party tools. It is possible in the future that we may offer new features and/or services through the site (including, the release of new resources and tools). These new features and/or services will additionally be subject to these terms of service.

Third-party links

Anything available on our website including content, products and services may contain materials from third-parties. The third-party links on our site may direct you to third-party websites that are not affiliated with the Company. Additionally we do not take any responsibility or liability for third-party materials or websites, and for any other products, services or materials of third-parties. We do not take liability for any damages or harm related to the purchase or use of goods, services, content, resources, or any other transactions made in relation to third-party websites. We also do not take responsibility for evaluating or examining the content and/or accuracy of the content. We advise that you please carefully review any third-party's policies and practices to ensure you completely understand them before you engage in transactions, claims, complaints, concerns, or any other questions regarding third-party products.

User comments, feedback and other submissions

At any time, at our request, if you may submit particular submissions or without a request from us, you send creative ideas, proposals, suggestions, plans, or any other materials, whether it be online, by email, by postal mail, or another method, you are agreeing that we may, without restriction, at any time, have the ability to edit, publish, copy, distribute, translate and otherwise use in any medium any comments that you have forwarded to us. You represent and warrant that you own or control all of the rights to your submissions.

The Company shall be under no obligation to respond to any comments, to maintain any comments in confidence or to pay compensation for any comments made by you. We may, but hold no obligation to edit or remove content that we deem in our sole discretion to be unlawful, defamatory, threatening, offensive, libelous, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of service.

The customer agrees that all comments will in no way violate any rights of third-parties. This includes copyright, privacy, personality, trademark or other personal or proprietary right. You also agree that your comments will not consist of unlawful, libelous, abusive, or obscene material. The Company does not take responsibility and assume liability for any comments made by you or any other third-party. You may not pretend to be someone other than yourself, use a false email address, or otherwise mislead us or other third-parties regarding the origin of any comments. You are entirely responsible for all comments you submit and their accuracy. You agree that your comments will not contain any malware or any computer virus that could affect the operation of the service or any related site.

Errors, inaccuracies and omissions

There is the possibility that there may be information on our website or in the service that may include typographical errors, inaccuracies or omissions relating to pricing, product descriptions, offers, promotions, shipping charges, transit times and product availability. The Company reserves the right to correct all inaccuracies, errors, or omissions, and the right to change, adjust or update information or cancel orders if any information in the service or pertaining to any related website is inaccurate at any time, including after the time an order has been submitted. A specific refresh date or update applied in the service or on any relating website should be taken into consideration to indicate that all information has been updated or amended. The Company does not take obligation to change, update or specify information in the service or about any related website, including without limitation, pricing information, except as required by law.

Prohibited uses

You are prohibited from using the site or its content for the following reasons: (a) for any unlawful purpose; (b) soliciting others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to violate any international, federal, provincial or state regulations, laws, rules, or local ordinances; (e) to harass, insult, abuse, harm, defame, intimidate, disparage, or discriminate based on religion, gender, sexual orientation, race, ethnicity, age, or disability; (f) to transmit or upload viruses or any other type of malicious code that may or will be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the internet; (g) to track or collect the personal information of others; (h) to submit misleading or false information; (i) to spam, phish, pharm, spider, pretext, crawl, or scrape; (j) for any unethical, obscene or immoral purpose; (k) to interfere with the security features of the service or any related website, other websites, or the internet. The company reserves the right to terminate your use of the service or any related website for violating or infringing upon any of the prohibited uses.

Ownership, trademarks and copyrights

You agree that the Company and its suppliers own all rights, title and interest in company properties. You will not remove, change or obscure any copyright, trademark, service mark or other proprietary rights notices accompanying or incorporated in the site, services, or company properties.

Trademarks, logos, service marks, graphics, codes, images, html, multimedia clips, java codes, button icons, banners and software appearing in this site are our property or the property of the party that provided the trademarks, logos, service marks, or copyrighted material.

The Company and any party that provided any of the aforementioned to us, retain all rights with respect to any of our or their respective trademarks, logos, service marks, and copyrighted material appearing on our site.

Orva’s trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion with customers, or in any manner that discredits or disparages us.

Disclaimer of warranties; limitation of liability

You agree that it is possible that we may remove the service for indefinite periods of time or cancel the service at any time, without giving prior notice to you. The Company does not represent, guarantee, or warrant that your use of our service will be timely, secure, uninterrupted, or error-free. In no case shall the Company, our directors, employees, contractors, officers, affiliates, agents, suppliers, licensors or service providers be liable for any loss, injury, claim, or any direct, indirect, incidental, special, punitive, or consequential damages of any nature. This includes lost revenue, lost profits, lost savings, replacement costs, loss of data, or any similar damages, whether based in tort (including negligence), contract, strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other related claim for your use of the service or any product, including, but not limited to, omissions or errors in any content, any damage or loss of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. You agree that your use of the service is at your own risk, or your inability to use the service is at your own risk. All products and services provided to you through the service are (except as explicitly stated by us) delivered 'as is' and 'as available' for your use. This is without any warranties, representation, or conditions of any kind, either implied or expressed, including all implied warranties or conditions of merchantability, fitness for a particular purpose, merchantable quality, non-infringement, durability, and title. Due to some jurisdictions or states not allowing exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions or states our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Orva Health LLC, and our partners, subsidiaries, officers, affiliates, agents, directors, contractors, service providers, licensors, subcontractors, suppliers, employees, harmless from loss, damages, judgments, awards, costs, expenses, attorney’s fees and expert witness fees (collectively, “losses”) arising out of or relating to: (i) any breach of these terms of service by you, including any use of content other than as expressly authorized in these terms of service; (ii) your submissions to, use of or inability to use, the company properties; (iii) your use of the products purchased on the site; or (iv) violation of any applicable laws, rules or regulations.

You agree that the indemnified parties shall not have liability in connection with any such unauthorized use or breach, and you agree to indemnify any and all resulting damages, loss, judgments, awards, expenses, costs, attorney’s fees and expert witness fees of the indemnified parties in connection therewith. You will also indemnify and hold the indemnified parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from our site or the purchase of any products. You agree that the provisions in this section will survive any termination of your account, the terms of service or your access to company properties.

Severability

In any circumstance that any provision of these terms of service is deemed to be unlawful, unenforceable or void, such provision shall regardless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be viewed to be severed from these terms of service and such determination shall not affect the enforceability and validity of any other remaining provisions.

Termination

These terms of service are effective until terminated by either us or you. At any time you may terminate these terms of service by informing us that you no longer wish to use our services, or when you cease to use our site. The liabilities and obligations of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. If in our sole judgment you fail, or we suspect that you have failed to abide by any term or provision of these terms of service, we may terminate this agreement at any time without notice and you will still be liable for all amounts due up to and including the date of termination; and/or consequently may deny you access to our services.

Entire agreement

The failure of The Company to enforce or exercise any right or provision of these terms of service shall not constitute a waiver of such right or provision. Any ambiguities and uncertainties in the interpretation of these terms of service shall not be construed against the drafting party. These terms of service and any operating rules or policies posted by us on the site or in respect to the service constitutes the entire agreement and understanding between you and us. It governs your use of the service, overriding any prior communications and proposals or contemporaneous agreements, whether written or oral, between you and us (including, but not limited to, any prior versions of the terms of service).

Governing law

These terms of service and any other agreements whereby we provide you services shall be governed by and construed in accordance with the laws of 7901 SE Powell Blvd Ste B #176, Portland, OR 97206.

Changes to terms of service

You are able to review the most current version of the terms of service at any time at this page. It is your own responsibility to check our website from time to time for changes.The Company reserves the right, at our sole discretion, to change, update or replace any part of these terms of service by posting changes and updates to our website. Your continued access to or use of our website or the service following the posting of any changes to these terms of service constitutes agreement of those changes.

Contact information

If you have questions or concerns about these terms of service, please contact us at: info@orvahealth.com.