Shipping & Returns

30-Day Refund Policy

At Orva, we stand behind our products 100%. If for any reason you are not satisfied with our product, we are happy to give you the opportunity to exchange or receive a full refund within 30 days of the purchase date. Please submit this request to

Enjoy FREE shipping!

Standard shipping time is 3-5 business days. We also offer Priority Mail Express upon checkout. Orders must be placed Monday-Friday 8:00am-2:00pm PST for the order to be shipped the same day. All orders placed after 2:00pm PST Monday-Friday or on weekends (Saturday & Sunday) will ship the following business day.

Damaged Items

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged products must be made within 72hrs of receipt by writing to Please provide detailed information (including images) for any product damaged during shipping.